Privacy Policy
Collection notice for privacy purposes and consent
Who are we?
This information is being collected by High Commercial Property PTY LTD
Trading as Complete Commercial located at Building 11/82 Colmslie Road,
Morningside QLD 4170
Email address - david@completecp.com.au
Phone - 0488 109 768
Privacy Notice and Consent
I authorise employees of Complete Commercial, and independent contractors of
Complete Commercial including their directors, officers and employees, to obtain
relevant information from, and release relevant information to, the parties described
on page 2 to assist with my involvement with Complete Commercial. I understand
that I can revoke my authority at any time. I acknowledge that if I revoke my
authority, or if I decline to provide information as requested by Complete Commecial,
may be unable to provide the products or services I have requested.
High Commercial Property trading as Complete Commercial is committed to
protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the
Australian Privacy Principles (APPs). This document sets out Complete Commercial’s
condensed Privacy Notice.
Information Collection, Use and Disclosure
During the course of your involvement with Complete Commercial, we may collect,
use or disclose personal information about you for the following purposes:
• Assisting you to sell your property;
• Assisting you to purchase a property;
• Assisting you to lease a property (either as lessor or lessee);
• Assisting you with payment or refund of a bond;
• Assisting you with tenancy disputes;
• Coordinating repairs or maintenance of a property owned or leased by you;
• Recording or accessing information at the Titles Registry Office or other
government agency;
• Recording or accessing information at the Residential Tenancies Authority;
• Recording or accessing information on tenancy information services or databases;
• Client and business relationship management;
• Marketing of products and services to you;
The types of personal information we may collect, use or disclose about you includes
but is not limited to:
• Your full name;
• Your date of birth;
• Your residential address;
• Your postal address;
• Your email address;
• Your home telephone number;
• Your work telephone number;
• Your mobile telephone number;
• Your occupation and business address;
• Financial information including details of your employer, income, name of bank or
financial institution;
• Details of your spouse, de facto, dependent children, and roommates;
• Details of properties owned by you;
In order to provide products and services to you, we may disclose your personal
information to the persons/organisations described below:
• In the event that you are a seller or a lessee, we may disclose your personal
information to prospective buyers of the property owned or leased by you;
• In the event that you are a buyer or a lessee, we may disclose your personal
information to the sellers of the property you are purchasing or leasing;
• Your legal advisor(s) and the legal advisor(s) representing the other party(s) involved
in your transaction;
• Your financial institution and/or financial advisor;
• Insurance providers and brokers;
• Utility providers and utility connection service providers;
• Persons or organisations involved in providing, managing or administering your
product or service including independent contractors engaged by us as real estate
agents;
• Tradespeople engaged by us to repair or maintain a property owned or leased by
you;
• Organisations involved in maintaining, reviewing and developing our business
systems, procedures and infrastructure including maintaining or upgrading our
computer systems;
• Persons or organisations involved in purchasing part or all of our business;
• Our related companies;
• Organisations involved in the payments systems including financial institutions,
merchants and payment organisations;
• The Titles Registry Office or other government agencies;
• The Residential Tenancies Authority;
• Police;
• Tenancy information services or databases;
• Real estate websites;
• Real estate peak bodies;
Whenever it is reasonable or practicable to do so, we will collect your personal
information directly from you. Sometimes it will be necessary for us to collect
information from a third party or a publicly available source, such as a credit
reporting agency, your legal adviser, your past or current employers, your previous
lessors or property managers, and tenancy information services or databases.
In the course of providing services to you, it may be necessary for us to enter your
personal information into forms generation software and real estate websites.
Depending on the terms of use of such software and websites, a third party may
acquire rights to use or disclose information entered into the relevant forms or
websites.
In the event that you do not consent to Complete Commercial collecting and
releasing your personal information as described above, we may be unable to
provide the services requested by you.
​
You have the right to request access to your information and to request that
Complete Comercial update or correct your personal information. A charge may
apply for providing access to your information.
Contacting Us
You may contact us by email or telephone as follows:
David Highman
Director/Principal - Complete Commercial
0488 109 768
david@completecp.com.au